John KSA, Mar 2023

Rose looks very chilled after her journey from Hungary

You guys did an amazing job even with the pushback of my stateside agent who didn't fully understand the process here in KSA.  Everything was taken care of on this end so I didn't have to lift a finger..  and my dogs arrived in amazing spirits.  The were even given a cleaning before they arrived after their 35 hour journey!  Thank you guys so much for everything you did for me and my babies

Some lovely pics of Sam being reunited with his family

Moshe and Cleo arriving safely after their long journey from Paris to Dhahran

Thank you again for all the help and assistance. I’ve also been ordering from your pet store and have been impressed with the speedy delivery

Alfie is safely back in the UK but the snow was a bit of a shock!

Working with the Expat Logistics team to bring our beloved Rocky was an amazing experience. The team was so professional, patient, and handled the move from the UAE to Riyadh seamlessly.

Our pup arrived sooner than expected as the team of experts negotiated the Saudi customs process with great efficiency. We highly recommend working with Expat Logistics for the relocation of your pets. They will arrive happy and calm which was a clear indication to us that they handle their work with great care and love. Thank you!!!

We are busy unpacking all of our belongings so the place is in complete chaos. He found his favorite chair, and our bed - so he’s chillaxing. 

 You guys were AWESOME!

Lovely photo of J-Sox and Miyazu on their arrival to Dubai rather early in the morning and now settled 

Just a short note to say a huge thank you all very much, for relocating Skye back to UK after her spending 10 years in Riyadh. From the initial chat with David, the visits from Hameed and the administration support, reassurance and regular updates during Skye’s journey from Sam and Emma. A very well managed , end to end professional service and would highly recommend Expat Logistics for any pet relocations.

Skye is now fully settled back into life in UK, making new friends exploring her new surroundings.

Lovely photo of Skye taking her first steps on frosty grass

 Lovely picture of Aubrey settling in with their family in Al Khobar  

 I am over the moon with the service. You guys are great. Myself and Nancy are very happy 

 Lovely to see Hilde & Django settling in Dhahran 

 A massive thank you to Katie for the photos of Harris now he is safely home in the Scotland 

 Hi, thanks a lot for all the efforts and commitment during all the process of relocating Brody & Brandy from the UK to KSA I know it was difficult for them but you guys from Expat Logistics in together with PetAir UK did it very easy for us, we understand that sometimes is not in your hands but clearing B&B in 3,5 hours was amazing… Thanks a lot we definitely recommend and use you again if needed 

We highly recommend Expat Logistics for pet imports having used them to import our cat and dog from New Zealand to Riyadh. 

The team are knowledgeable, professional, incredibly helpful, and their communication was excellent (photos of the pets waiting for clearance at the airport were much appreciated). 

We are also grateful they were able to organise this for us on just two weeks’ notice after we became aware of a change in airline policy leaving New Zealand and had to bring the transport date forward. 

Clare, David, Hameed, Sam and team, thanks for getting our pets safely to us!

We’ve been so impressed by your pet store (www.pethouseksa.com)  - Piers did a couple orders to prepare for the pets arrival and said the customer service was great. I’m really pleased to see we can get a good range of brands, including  Royal Canin and Hill’s. Hopefully we won’t need this for at least a few years, but we’ll be in touch when it comes time to export Charlie and Sebastian 

 Ginga and Chezney arrived yesterday and have settled in very well. “Thank you for making the process smooth and simple and for the excellent service provided by all at Expat logistics.” 

 Adorable Roxy & Lulu have left Riyadh & just arrived in the UK. “Thank all for your help in getting these two to the UK… they are slowly getting used to the greenery and the cold!” 

 Marley stole everyone’s hearts here in Riyadh last week so it’s lovely to see him looking so good after making the journey to Aberdeen “ Thanks to you Sam & Team at Expat Logistics for being so caring and empathetic with Marley - as if he’s your very own pup!” 

What a cute photo of Jungle who arrived in Riyadh at the weekend and was transported by road to Umluj . …”We are very happy with the service, your team has provided such an excellent service from the beginning, the day I contacted Clare back on January .

Thank you so much Clare, David, Sam and Hameed. “

Gorgeous Seth has obviously settled well in his new Saudi home! Thank you for your review : Many thanks to the team for making our pet transfer very smooth and stress free for our dog and ourselves. Kept us informed all throughout the process and have very friendly, capable and reliable staff for the pick up from the UK (Thank you Peter) and the drop off in Riyadh (Hameed). An amazing team which I would, without a doubt, recommend to anyone. 

Thank you

Another Riyadh weekend arrival,  already chilled & happy to be reunited with family! Just gorgeous

Wonderful to see this multitude of gorgeous dogs in their new homes. Rescued from the streets of Riyadh, 💕they have now arrived in various locations around the world to begin their new lives. Thank you John for the photos.

These 2 lovely girls arrived in the UK this week, thank you Nina for the photos and words.  "A huge thank you, we are super pleased to have the cats reunited with us.  They are both looking really healthy and can tell they have been well looked after? We are chuffed to bits"

These lovely cats arrived in the USA last week.  Thank you Melissa for the photo and comments "they arrived safe and sound, thank you for your support".  We hope they enjoy their new lives in the states. 

 Handsome Sami has just arrived home in the UK & has obviously settled immediately! Thanks for the photos Dave. “Thank you to the team for all your support”. 

  This lovely lady has just arrived home in the UK and she is happily reunited with the family!  

Tinkerbell is one of many cats who arrived in the UK from Riyadh this week . She’s looking happy to be home! Thank you Brett for the photo . 

 Handsome Brutus has just arrived at his new home in Scotland. 

“Thank you for bringing our boy to Scotland. He has arrived safely and is exploring his new home”

   Beautiful Bella has arrived in the UK today to be reunited with the whole family. 

Thank you Carolyn for the photos and comments” thank you for the great service” 

 Beautiful Phoenix is a disabled dog who was rescued in Saudi & has just joined her new forever family in Canada. She seems to be settling very well indeed!  

Just thought I would drop you an email and thank you and your colleagues especially Hameed for the safe arrival of Jess in NEOM on Saturday morning after her marathon 40 hr journey from Heathrow.

Your service was exactly as it stated on the tin, professional throughout and run by animal lovers which is always a huge bonus!

Both your, and then Hameed's updates were excellent in that they kept to some small degree, being a concerned parent my concerns on Jess's wellbeing in check!

Jess arrived tired but I'm sure delighted to see me just as I was overjoyed to see her, she has now had over 36 hours to rest up and recharge and she is back to her happy friendly self, she is the new celebrity here in NEOM and a very rare girl being a Puggle in Saudi Arabia.

Once again many, many thanks for your services and I would have no hesitation in calling upon you to assist if I was to ever leave KSA to another role.

It is with pleasure that I’m writing this review for expat logistics. 

Thank you Sam and David for all your help.

They have been amazing and so helpful from start to finish. 

I shipped two cats from Saudi Arabia to London. During the process we had to overcome many problems due to covid, Christmas & new travel restrictions. 

We booked this so last minute and really wanted the cats here before Christmas (only 2 weeks away) which seemed near impossible with a 6-8 week waiting list at Heathrow animal centre & the airline not accepting Persian cats so we couldn’t fly into Manchester. 

Expat made it happen! Both cats made it here 4 days before Christmas. 

We are so grateful for all their help, patience and information. 

For sure will be using them in the future! 

Highly recommend! 

 Jasper is looking very settled at home. Would you ever have known that only a few hours earlier he was travelling from Riyadh to South Africa??? Thank you Emma for the photo. 

“I just wanted to say a massive and huge thank you for an absolute faultless, professional and remarkable service during the exit from Saudi Arabia for the 5 Hus-kids. 

Martin and I are actually amazed it all went to plan and amazed how you covered all eventualities. We have been planning this for a long time as we have been involved in rescue for the past 4 years in Riyadh, it was crucial to us that we didn’t end up one of the many people whose pets end up trapped there. This experience also gave us a lot of insight into the how’s and why’s pets get left behind, the country is complicated, the paperwork even more complex, it is definitely not a DIY process. It’s is an absolute necessity to have a professional service. 

We can’t thank you enough for your amazing support in making our dreaded journey into a good, just keep doing what you do!”

 What a lovely photo of handsome Habibi. We arranged his travel to Riyadh in the summer and here he is looking very happy & relaxed in the Saudi sunshine! 

 This handsome boy is Luca who travelled from the UK & arrived at his new home in Taif this morning. Thank you Natalie for your comments.. “ Excellent service from everyone at expats logistics, we were updated on Luca’s schedule every step of the way and can see from how Luca arrived to us that he had been handled with care and had all his needs met whilst on his travels. Thank you for helping us with this process.”