Supporting the English speaking community in Saudi Arabia 

Personal Effects 
Pet Handling
Commercial Cargo
Commercial Consultancy
Corporate Packages
For our pet supplies division click PETHOUSEKSA
Ex-Pat Logistics is the largest pet handling agent in Saudi Arabia, managing around 30% of pets arriving into Riyadh and over 70% of pets travelling out from Dammam and Riyadh (as manifest cargo)

Key information we will ask for when you contact us for a quotation;

when do you want your pet(s) to travel?
where do you want them to travel from and to?
what is your pets' weight and size?
do you have suitable / approved Pet Carrier?
does your pet have up to date vaccination records and a valid Rabies Titus Test Certificate?

When moving abroad with your pet you have two options; accompanied baggage or manifest cargo. Your options may be limited by the airlines operating to / from the origin / destination so please contact us with your exact requirements and we will be happy to provide more detailed information to suit your needs.

If you are travelling to a neighbouring country you may also be able to drive your pet across the border, this is obviously cheaper, but the documentation requirements will be the same.

Whether travelling as accompanied baggage or manifest cargo, your pet must travel in an approved IATA Pet Carrier. Please visit our Pet Carrier page for more information on how to measure your pet and calculate a suitable carrier size.

Each country has different documentation requirements and regulations for the import and export of pets but generally to import a pet you will need to provide an up to date vaccination record and a valid Rabies Titus Test. Saudi Arabia also requires an Import Permit or Export License (as relevant), issued by the Saudi Ministry of Agriculture.

Manifest Cargo

This is the most common way of moving a pet from one country to another as you do not have to accompany your pet and are therefore not limited to a specific airline or date of travel.

When travelling as cargo a pet will normally be delivered to the airlines' cargo team 6-8 hours prior to the flight departure time (dependant on local processes).

Regardless of whether your pet is travelling as accompanied baggage or manifest cargo they will be placed in the cargo hold for the journey. Obviously live animals require a specific environment in the hold therefore due to the differing capabilities of each aircraft they are not accepted by every airline or on every route.

The process on arrival does vary between countries but most have government run vet facilities where your pet will be transferred for a check-up by a registered vet prior to release to the owner. As the boarding fees in these facilities can vary, and if available are very high, we recommend owners either collect within a few hours of arrival or arrange for their pet to be transferred same day for boarding elsewhere.

Accompanied Baggage

Some airlines permit owners to travel with their pets as accompanied baggage, meaning you literally check the pets in with your hold baggage at the airport counter. The arrival process will vary depending on your destination; for arrivals into Riyadh cats and small dogs will be delivered to the baggage area and you will be asked for the import documentation and health certificate when passing through security screening, whereas for arrivals into London Heathrow the pet will be transferred to the Animal Reception Centre as per manifest cargo.

Preparing your Pet for travel

Familiarise your pet with the carrier
Let your pet become familiar with the Pet carrier for a few weeks before travel by leaving it in its' normal living space. This will reduce the stress of travel as your pet will become accustomed to the Pet Carrier being in it's natural environment.

Your pets' health 
Reduce the quantity of food within 24 hours of travel but make sure it has enough water.
Take your dog for a walk before leaving for the airport
Give your pet a a light meal 2 hours before placing your pet in the Pet Carrier
Ensure the water bowl in the Pet Carrier is full prior to delivering your pet to the airport 

Sedation and use of Tranquillisers
Most airlines, and countries, do not permit the use of sedatives and tranquillisers on animals due to the potential for adverse affects during transport. If sedation is to be administered for valid medical reasons it must be done under the direction of a veterinarian and the administration of the drugs - including time and dosage level - be noted on the health certificate. If such medications are to be used this should only be done in instances where trained individuals, appropriately certified / licensed to administer these drugs, will be accompanying the animal and so are able to take appropriate actions in the event of adverse events.